FAQ

Why can’t I buy a Gen4 pistol in California?
California law prohibits the sale of Gen4 pistols. Read more here.

What does the GLOCK warranty cover?
For Warranty Info visit here.

Does GLOCK give factory tours?
Unfortunately, at this time GLOCK is unable to give factory tours to the public.

Where can I find GLOCK safety brochures?
All brochures and manuals can be found online in our Downloadable Materials section.

Where can I buy a G25, G28, or G18?
Currently GLOCK does not sell these pistol models to the public.

Can I dry fire my Glock pistol?
It is ok to dry fire your Glock pistol, but in situations where the pistol will be subjected to continuous sessions of dry firing, the use of a snap cap or dummy round is recommended.

What kind of ammunition should I use in my Glock pistol?
Do not use reloaded, remanufactured, or handloaded ammunition because it may not meet applicable SAAMI, CIP or NATO standards and could cause death, serious personal injury, or property damage. Only use high quality commercially manufactured ammunition in the same caliber as your Glock pistol. (Note: Use of reloaded, remanufactured, or handloaded ammunition will void the warranty).

Can I use +P and +P+ ammunition?
Glock suggests using ammunition that is manufactured and meets SAAMI or industry specifications. If you are not sure the ammunition brand or type you choose is safe for use, call the ammunition manufacturer and ask if the product meets SAAMI guidelines before using it in you firearm. Some +P ammunition meets these guidelines, +P+ normally does not. This ammunition may generate a higher pressure over the standard loadings, and may shorten the component life of your firearm.

Can I use lead bullets?
No, we recommend the use of jacketed ammunition only.

Can I find out my Glock pistol’s born on date?
Yes, you can find out the manufacture date of your Glock pistol by contacting Glock, Inc.

How do I return my Glock pistol for service / repair?
Download the Warranty Form and follow the instructions. If you have additional questions, you can contact Technical Services at (770) 432-1202.

Does Glock offer any custom services?
No, Glock Inc. does not offer any custom services at this time.

How can I get an Owner’s Manual?
Contact Customer Service at (770) 432-1202

Can I purchase a frame or slide from Glock Inc?
No, Glock Inc does not sell frames or slides.

Can I convert my .40 Cal. pistol to .357 Sig or .357 Sig to .40 Cal.?
Yes, in most cases, by the substitution of the barrel you can convert the Glock pistol to another caliber. However, early models may not qualify for a conversion. Contact Technical Services if unsure.

When I disassemble my pistol, I notice that the recoil spring is no longer seated on the assembly notch of the barrel. Is this normal?
Yes, the assembly notch is for assembly only. The recoil spring assembly drops down into the frame recess where it stays until disassembly when the slide and barrel come forward picking it up out of the lower position, hence the appearance of dropping out of position.

Does GLOCK have a Blue Label program?
Yes, you can learn about the GLOCK Blue Label program here.

Where can I find a GLOCK armorer?
Call your local dealer. You can find a list of local dealers here.